Privacy Policy

Effective Date: February 7, 2026

Ekko (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, store, and use your information when you create an account and use our services.

1. Information We Collect

  • Account Information: When you create an account, we collect your email address and a password, which is managed through a secure, industry-leading identity platform. Your credentials are encrypted and never stored in plain text.
  • User Data: We store the data you input in the app (pins, reflections, artifacts) in Firestore under your user ID. Only you can access this data.
  • Payment Information: Payments for pin packs or subscriptions are processed by secure third-party providers. We do not store your payment details.

2. How We Use Your Information

  • To provide and improve the Ekko service.
  • To authenticate your account and protect your data.
  • To process your purchases and subscriptions.
  • To communicate important service updates.

3. How We Share Your Information

  • We do not sell, rent, or trade your personal data.
  • We may share aggregated, anonymized data for research or analytics purposes.
  • We may disclose information if required by law or to protect our rights.

4. Data Security

Your private data is stored in Firestore with strict access rules: only you can read or write your artifacts. We implement technical measures to protect your information against unauthorized access or disclosure.

5. Permissions

  • Internet Access: To connect to Ekko servers, sync your data, and fetch updates. Your data is transmitted securely.
  • Notifications: To send reminders, updates, and important messages. Notifications are optional and can be managed in device settings.
  • Microphone: To record audio pins. Audio is only recorded when you press the microphone button and is private to your account.
  • Billing: To process pin packs and subscriptions. Payments are handled through secure providers; we do not store payment info.

6. Your Choices

You can update or delete your account at any time. You can manage or delete your data through your account settings.

7. Children’s Privacy

Ekko is not intended for children under 13. By using our service, you confirm you are at least 13 years old.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify users of significant changes through the app.

9. Contact Us

If you have questions about this Privacy Policy, contact us at theekkoapp@gmail.com.

Terms & Conditions

Effective Date: February 7, 2026

1. Account Creation

You must create an account with a valid email and password. You are responsible for maintaining your account security and confidentiality.

2. User Conduct

You may not use Ekko for unlawful purposes or violate others’ rights. You may not attempt to access other users’ data.

3. Payment & Subscriptions

  • Ekko offers pin packs ($1.99 & $4.99) and monthly subscriptions ($9.99).
  • Payments are processed through secure third-party providers.
  • All sales are final; refunds are at our discretion.
  • Subscriptions auto-renew unless canceled through your account settings.

4. Content & Intellectual Property

You retain ownership of the data you input. By using Ekko, you grant us a license to store and process your data to provide the service.

5. Privacy & Security

Your data is stored securely and only accessible to you. See our Privacy Policy for more info.

6. Liability

Ekko is provided “as-is.” We are not liable for indirect, incidental, or consequential damages. We do not guarantee uninterrupted service.

7. Termination

We may suspend or terminate accounts that violate these terms. You can delete your account at any time through your settings.

8. Changes to Terms

We may update these Terms & Conditions. Continued use of Ekko constitutes acceptance of updates.

9. Contact Us

Questions or concerns about these terms can be directed to theekkoapp@gmail.com.